Product & Design Quality - it took a couple tries but the end product is perfect. (on the computer screen it has not arrived yet)
Customer Service & Shipping - I can't say enough about how patient and understanding and responsive customer Services is! Our order was completed quickly and shipped out sooner than I expected. I can not speak on the shipping as it has not yet arrived.
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Product & Design Quality - Very good
Customer Service & Shipping - Customer service over the phone was excellent.