Product & Design Quality - Magnets are exactly as advertised. We were pleased with the product.
Customer Service & Shipping - I was first assigned Andrew Faherty who dropped the ball multiple times. On 9/3/19 I submitted the information to get a proof for approval. On 10/3/19 I sent a follow-up email to see when I could expect my proof. On 10/9/19 I reached out to info.cmagnets.com since I was getting no where with Mr. Faherty. Coincidentially that same day Andrew finally reached out, but then nothing but crickets again. On 10/15/19 I went back on your website and used the chat now feature where I was finally able to get assistance from Michael Peterson who got the job done. He's an outstanding employee, he deserves 5 stars. You need more employees like Michael and need to get rid of Mr. Faherty. Thanks!
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Product & Design Quality - Great quality and fast service
Customer Service & Shipping - Customer service helped me with a couple questions that I had and the items were delivered well before I expected.